GALAXY SPA&WELLNESS PARLOUR – RULES AND REGULATIONS 

  1. The Galaxy SPA&Wellness Parlour is open Monday through Sunday from 8:00 to 22:00. The Galaxy SPA&Wellness Parlour reserves the right to change the opening hours in the event of maintenance and/or refurbishment works.
  2. The purchase of an admission ticket to the Galaxy SPA&Wellness zone and/or other services offered by the Galaxy SPA& Wellness Parlour, including the preparation for such services is tantamount to the declaration by the Guest that she/he has no health contraindications to the use of the services provided by the Galaxy SPA&Wellness Parlour and that she/he has read, understood, and accepted the terms and conditions specified herein.
  3. All Guests of the Galaxy SPA&Wellness Parlour are required to comply with the Rules and Regulations.
  4. Guests who have purchased a service or services, access to the Galaxy SPA&Wellness zone and/or the Fitness zone may have the right to use the services provided by the Galaxy SPA&Wellness Parlour. Said right also extends to Guests who hold a Multipass or a Gift Voucher. The right to use the services is limited to the services which have been paid for.
  5. Guests are requested to be available 5 minutes prior to the designated treatment time. Arriving late will shorten the duration of the treatment.
  6. Guests who fail to cancel the appointment at least one hour in advance will pay 50% of the price for the service requested.
  7. Minors under the age of 18 may use services only with a prior consent of their parents or legal guardians.
  8. Babies and small children must wear waterproof swim diapers in the swimming pool area.
  9. All payments are non-refundable.
  10. The primary purpose of the Galaxy SPA&Wellness Parlour is to offer relaxation. Therefore, Guests are required to act accordingly and refrain from disturbing others.
  11. Entry to the Galaxy SPA&Wellness Parlour shall be denied to: persons under the influence of alcohol, drugs or other intoxicants, persons who behave aggressively and are in breach of generally accepted standards of conduct in such establishments.
  12.  The following activities are strictly prohibited on the premises: smoking and using drugs, bringing in and consuming alcoholic beverages, bringing in glass objects, being accompanied by dogs and other animals, trading and canvassing, discharging bodily waste in the pool. Should a Guest fail to comply with these prohibitions, s/he will leave the Galaxy SPA&Wellness Parlour as requested and pay the costs of any necessary repairs and/or disinfection of the pool water.
  13. In order to ensure order and safety on the Premises and safeguard its efficient functioning, the Galaxy SPA& Wellness Parlour reserves the right to deny provision of the services and/or access to the Premises.
  14. All Guests are requested to fill in a form confirming that there are no contraindications to their treatment.
  15. Galaxy SPA&Wellness Parlour therapists have the right to refuse to perform a treatment in the event of any contraindications.
  16. The Galaxy SPA&Wellness Parlour accepts payment in cash or by credit card in EUR or PLN .
  17. The staff of the Galaxy SPA&Wellness Parlour have the right to discontinue the treatment in the event that the Guest’s behaviour is inappropriate.
  18. No advertising of any form may be conducted on the Premises without the consent of the Director of the Galaxy SPA&Wellness Parlour. Any solicitations of third parties to use competitive services, whether free or paid, are strictly prohibited.
  19.  Any complaints or requests should be submitted directly to the Manager of the Galaxy SPA&Wellness Parlour.
  20. Guests shall be held financially liable for any damage done to the items of the equipment of the Galaxy SPA&Wellness Parlour. The amount of compensation is determined individually in each such case.
  21. In the event of contamination of the pool water, the Guests responsible shall be charged for water disinfection and/or any actions taken by the staff of the Galaxy SPA&Wellness Parlour to make the Premises available again.
  22. The Galaxy SPA&Wellness Parlour shall not be held liable for any physical injury caused by the improper use of equipment located on the Premises or by the non-observance of instructions and orders of the authorised staff.
  23. To ensure the comfort of the Galaxy SPA&Wellness Parlour Guests, the Hotel reserves the right to admit a maximum of 16 persons to the Wellness zone (pool, saunas, and jacuzzi).
  24. Swimming pool in Galaxy Hotel meets Polish Minister of Health requierments. Physicochemical parameters of swimming pool water meet all regulations and make it suitable for all adults and children over 3 years old.
  25. The swimming pool, jacuzzi, and sauna facilities are subject to a compulsory annual inspection during which they are not available to hotel Guests. Actual information about the term on annual inspection is available at the Galaxy SPA&Wellness Reception and www.galaxyhotel.pl.
  26. Any changes to the Galaxy SPA&Wellness Parlour Rules and Regulations and to the price list shall be posted at the Reception and published on the Hotel website.
  27. Copies of the binding Rules and Regulations are available at each Reception desk.