Facilities for persons with disabilities
At our hotel, we pay special attention to facilities for persons with disabilities, ensuring their comfort at every stage of their stay.
Below is a detailed list of solutions we have prepared with full accessibility in mind.
Access and communication in the hotel
- Flat, threshold-free entrances on both sides of the hotel.
- Low reception desk (75 cm), allowing for convenient service from a wheelchair.
- Wide lifts (90 cm) with button panels accessible from a wheelchair.
- Wheelchairs and electric mobility scooters available for hire, with delivery service.
Rooms adapted for people with disabilities
- Wide entrance and bathroom doors (101 cm).
- Handles in the shower and toilet for greater support and safety.
- Shower seat and night lighting in the bathroom.
- Anti-slip mat available on request.
- Emergency telephone in the bathroom for quick assistance.
- Possibility of connecting the room with the adjacent one – ideal for carers.
- Option of breakfast served in the room or breakfast assistant in the dining room.
- Guide dogs are welcome.
Common areas
- Barrier-free conference rooms and restaurants, facilitating free movement.
- The lobby features tables with a central leg, allowing for convenient wheelchair access (height 64 cm, depth 32 cm).
- Disabled toilets are available on both public floors of the hotel.
Accessibility of the pool area
- Convenient lift access to the spa and pool area.
- Wide entrances to the pool, changing rooms and spa area.
- Space for assistive equipment – there is a designated area in the changing room where you can safely leave your wheelchair or other necessary equipment.
Hotel surroundings
- Direct access to the Vistula embankments, from which convenient walking routes lead to numerous attractions in Krakow.
If you have any questions or concerns, please contact the reception desk, which will be happy to provide you with any additional information. We are constantly improving our services and facilities to best meet the needs of all our guests.
T: +48 12 342 81 00 E-mail: hotel@galaxyhotel.pl